Return Instructions

Articels that haven't been washed or used can be returned within 14 days after receipt.

How to Submit a return request:

  1. Click the profile icon in the store's navigation
  2. Log in to your account (same email address as your order)
  3. Click the order that you want to submit the return for
  4. Select the items that you want to return
  5. Select a return reason and add a note for the store (optional)
  6. Click Request return

Once your return is approved, you will receive an email with shipping instructions. The waiting time is usually no more than one day. After we receive the product, you will be refunded via the same payment method you used to pay for the product. If you have any questions, you can always contact support (click here).