FAQ

Orders placed before 12:00 noon on a business day leave our warehouse in Pfullendorf the same day. Anything later goes out the next business day. Every parcel ships tracked and insured, and your tracking link lands in your inbox the moment it is on its way.

Germany: 1-2 business days

Europe: 2-6 business days

Worldwide: 6-15 business days

Counted from the day after dispatch, public holidays excluded.

Shipping is on us from 69 € within Germany, from 89 € within Europe and from 109 € worldwide.

Below that we calculate by weight and destination, and you see the exact amount in your cart before you pay. No surprises at checkout.

One more item and shipping is free. Nobody has ever regretted that call.

Ordering from the United States? We cover all duties and import charges for you. The price you see at checkout is the final price. Nothing gets added later.

For other countries outside the EU, such as the United Kingdom, Switzerland and Norway, each country sets its own rules and customs duties or import VAT may be collected on delivery. We are working hard to cover those destinations too.

Inside the EU nothing extra applies. All prices include VAT.

Available everywhere: Visa, Mastercard, American Express, Maestro, UnionPay, PayPal, Klarna, Apple Pay, Google Pay, Shop Pay, bank transfer and our own gift cards.

Depending on where you are, your local favourites show up too: iDEAL and Wero in the Netherlands, Bancontact in Belgium, EPS in Austria, TWINT in Switzerland, MobilePay in Denmark and Finland, BLIK and Przelewy24 in Poland.

Every parcel is tracked and insured, so it can be located at any time. Start with the tracking link in your shipping confirmation, it usually shows exactly where your order is.

If the tracking has not moved for weeks, write to us at service@brothersinarms.shop with your order number. We will chase it down and sort it out. No man left behind.

You have 30 days from receipt. Items must be unworn, unwashed and with all tags still attached.

Start your return in your account in a few clicks and we send you the instructions by email. As soon as your parcel is back with us we refund you to your original payment method. All details are on our Returns page.

Every product page has a full size chart in centimetres and inches, plus the model's height and the size he wears. As a rule:

T-Shirts, Women's Shirts and Shorts: true to size

Hoodies and Crewnecks: run small, if in doubt size up

Oversized Shirts: run large, if in doubt size down

Everything comes in S to 3XL. Still unsure? Send us your height and weight and we will tell you exactly which size to pick.

All our textiles are made from high quality organic cotton for maximum comfort, durability and resistance. Our T-shirts are 100% cotton. Our hoodies are 80% cotton and 20% polyester for more flexibility in any condition.

We print in Germany using the highest quality method available. The print stays sharp and does not fade or crack, even after years of wear and washing. That is the point: gear you keep wearing, not something you retire after a season.

Wash at 30 °C, inside out. Tumble dry on a gentle setting if you like. Iron around the print, never directly on it. Treated this way your shirt keeps its shape, its colour and its print for years.

Digital products need no shipping. Right after your purchase you get a download link so you can save your content straight away, and the same link arrives by email. Gift cards come by email with the code ready to use.

Your digital purchases also stay in your account. Log in with the email address you used for the order and download them again any time.

No. Brothers in Arms was founded by veterans and our roots are in the military, but this brand is for everyone who shares the mindset: mission first, look after the people around you, let your actions speak louder than words. Soldiers, police, firefighters, athletes, civilians. Many different people, same values. If that resonates with you, welcome to the team.

Yes, and we do it often. Shirts for your platoon, a run of custom designs for your team, a bulk order for your company. Write to Filip at filip.kekelj@brothersinarms.shop and tell us what you need, he will sort it out with you directly.